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What is the Process of Filing a Case in Consumer Court?

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India is one of the largest democracies in the world and the woe of every citizen in this country has to be heard. India gives complete rights to its citizens to file a case in court then so that justice is served. One such way to hear the woes of citizens and the consumer is through the National Consumer Disputes Redressal Commission (NCDRC).

These NCDRCs are nothing but the quasi-judicial bodies of India where you can file a complaint as a consumer without any help or hiring a lawyer. As we all know that to settle legal disputes, you have to hire a lawyer. But you don’t need to do so in a Consumer Court.

However, the consumer court of India is not very advanced but it does help grant rights to the consumer with ease. Let’s see the procedure and power of the Consumer Court.

Jago Grahak Jago

The Consumer Court is divided into 3 levels:

District Commission:There is a District Forum for every district and it settles disputes in its jurisdiction.
State Commission:At the state commision, the State Consumer Disputes Redressal Commission is present.
National commission:Cases that have been appealed against the decision of the State Commission.

The court allowed us as Indian or a consumer to file a case against a company or an individual from whom the products belong or are brought from. The legal procedures and filing a court case in a consumer court are designed in such a way that the consumers are empowered and heard.

But you will be glad to know that the process of filing a case is a little easier than usual, as you don’t always need a lawyer to do so. The procedure allows any of us to get justice, yet there are a few things you must consider or think twice about.

Also Read: How to Legally Change Your Name in India?

In general, you don’t need a lawyer to file a case in consumer court. But it is a fact that you will need guidance and constant tips on how to file a case with proper proof. You must consider hiring a lawyer to complete all your initial work, and then you can handle the matter yourself with ease.

Hiring a lawyer will help you stay educated on different legal matters, and will help you pave your way through the case. Filing a case in consumer court isn’t considered to be expensive. However, your case can be dragged on for years like other cases and other courts.

You will need to abandon a lot of your responsibilities and allot a lot of your time on the case. If it is a small matter that can be solved, then consider solving it with mutual understanding without dragging the same matter to court.

Consumer court cases take a lot of hearings, time, and effort. These cases can be dragged and this can lead to monetary loss. The responsibility of proving the cases and serving the pieces of evidence depends upon you. You must provide proper evidence to win the case and avoid complications.

How to File a Case in Consumer Court?

Filing a case in Consumer Court:

Under the Consumer Protection Act, a person who buys a product or purchases a service, for use and not for commercial purposes, qualifies as a consumer. If you are not satisfied with the product or the service provided then you have the right to file a case. You can also go for compensation and other methods to get justice instead of filing the case directly.

Also Read: How to Start Import & Export Business in India?

You can file a case at three levels, namely:

  • District Level:

This is the first level of the Consumer Court and is established at the district level. It deals with complaints where the value of goods or services involved is up to Rs. 20 lakhs.

  • State Level:

This is the second level of the Consumer Court and is established at the state level. It deals with complaints where the value of goods or services involved is between Rs. 20 lakhs to Rs. 1 crore.

  • National Level:

This is the highest level of the Consumer Court and is established at the national level. It deals with complaints where the value of goods or services involved is above Rs. 1 crore.

Consumer Court Structure

How do you file a case?

  1. Firstly, you will have to send a legal notice to the company or to the registered office of the business or company stating the legal reasons for filing the case.
  2. After doing so, you can file a complaint on plain paper.
  3. State the legal reasons, details of the company, address, compensations, and allegations along with the signature of the complainant.

Consumers can file complaints in the Consumer Court either by themselves or through an authorized representative. The complaint must contain details such as the name and address of the complainant, the name and address of the opposite party, the details of the goods or services, and the relief sought.

Expenses:

  • For claims of Rs. 1 lakh to Rs. 5 lakh: Rs. 200
  • For claims of Rs. 5 lakhs to Rs. 10 lakhs: Rs. 400
  • For claims of Rs. 10 lakh to Rs. 20 lakh: Rs. 500
  • For claims of Rs. 50 or 20 lakhs to Rs. 1 crore: Rs. 4,000 and 2000 respectively.
  • For claims above Rs. 1 crore: Rs. 5,000

Also Read: How to do GST Registration Online?

Hire a lawyer, and let them do the initial paperwork for you. You can proceed with evidence and fight your case with ease. The Court has the power to order compensation, refund, replacement, or any other relief as deemed fit. The decisions of the Court are binding and can be enforced like a court order.

If You Have a Consumer Grievance?

Call the toll-free number and register your grievance1800-11-4000 or 1915
SMS on this number8800001915
Register using the NCH appconsumerhelpline.gov.in
Register using NCH appDownload the App
Register using UMANG appDownload the App

Frequently Asked Question:

Q: What is the Consumer Disputes Redressal Forum or Consumer Court?

A: The Consumer Disputes Redressal Forum or Consumer Court is a legal body in India that is established to address consumer disputes and grievances.

Q: What is the jurisdiction of the Consumer Court?

A: The Consumer Court has jurisdiction to deal with complaints related to the purchase of goods or services and compensation claims of up to:

Rs. 20 lakhs at the district level
Rs. 20 lakhs to Rs. 1 crore at the state level
Rs. 1 crore at the national level

Q: Who can file a complaint?

A: Anyone who has purchased goods or services for personal use or consumption can file a complaint. The complaint can be filed individually or collectively.

Q: What kind of complaints can be filed?

A: Complaints related to any defect, deficiency, or unfair trade practices can be filed even related to medical negligence, banking, and insurance services are also covered.

Q: What is the procedure?

A: The complainant needs to submit a written complaint, along with supporting documents.

Q: What are the powers of the Consumer Court?

A: The Consumer Court has the power to order compensation, refund, replacement, or any other relief as deemed fit.

Q: Is there a fee for filing a complaint?

A: Yes, there is a nominal fee for filing a complaint. The fee depends on the value of your goods or services involved in the complaint.

Q: Can a consumer appeal against the decision of the Court?

A: Yes, a consumer or opposite party can appeal against the decision of the Court.

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GK

Dadasaheb Phalke Awards 2024 Winners List

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The Dadasaheb Phalke Awards, named after the legendary filmmaker Dadasaheb Phalke, are among the most prestigious honors in the Indian film industry. Instituted in 1969 by the Government of India, these awards recognize outstanding contributions to Indian cinema. The awards cover various categories such as Best Actor, Best Director, and Best Film, celebrating excellence in both mainstream and regional cinema.

The Dadasaheb Phalke Award, regarded as the highest honor in Indian cinema, over the years, the awards have become a symbol of cinematic excellence, honoring artists and technicians of Indian cinema. The ceremony serves as a tribute to the visionary filmmaker Dadasaheb Phalke and continues to inspire and recognize exceptional talent within the Indian film fraternity.

Winners List of Dadasaheb Phalke Awards 2024:

Best Film:Jawan
Best Film (Critics):12th Fail
Best Actor:Shah Rukh Khan (Jawan)
Best Actor (Critics):Vicky Kaushal (Sam Bahadur)
Best Actress:Rani Mukerji (Mrs Chatterjee vs Norway)
Best Actress (Critics):Kareena Kapoor (Jaane Jaan)
Best Director:Sandeep Reddy Vanga (Animal)
Best Director (Critics):Atlee (Jawan)
Best Music Director:Anirudh Ravichander (Jawan)
Best Playback Singer (Male):Varun Jain and Sachin Jigar (Tere Vaste from Zara Hatke Zara Bachke)
Best Playback Singer (Female):Shilpa Rao (Besharam Rang from Pathaan)
Best Actor in a Negative Role:Bobby Deol (Animal)
Best Actor in a Comic Role:Ayushmann Khurranna (Dream Girl 2)
Best Actress in a Comic Role:Sanya Malhotra (Kathal)
Best Actor in a Supporting Role:Anil Kapoor (Animal)
Best Actress in a Supporting Role:Dimple Kapadia (Pathaan)
Most Promising Actor:Vikrant Massey (12th Fail)
Most Promising Actress:Adah Sharma (The Kerala Story)
Most Versatile Actress:Nayanthara
Best Lyricist:Javed Akhtar (Nikle The Kabhi Hum Ghar Se from Dunki)
Best Short Film:Good Morning
Best International Feature Film:Oppenheimer
Best Cinematographer:Gnweana Shekar VS (IB71)
Best Actress in a Television Series:Rupali Ganguly (Anupamaa)
Best Actor in a Television Series:Neil Bhatt (Ghum Hai Kisikey Pyaar Meiin)
Television Series of the Year:Ghum Hai Kisikey Pyaar Meiin
Best Web Series:Farzi
Best Actor in a Web Series:Shahid Kapoor (Farzi)
Best Actress in a Web Series:Sushmita Sen (Aarya Season 3)
Best Web Series (Critics):The Railway Men
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GK

Inspirational Quotes that Ignite Motivation and Transform Lives

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“Success is not final, failure is not fatal: It is the courage to continue that counts.”

Winston Churchill
 

“Don’t be too hard on yourself.
There are plenty of people willing to do that for you.
Love yourself and be proud of everything that you do.
Even mistakes mean you’re trying.”

Susan Gale
 

To acquire knowledge, one must study;
but to acquire wisdom, one must observe.

Marilyn vos Savant
 

A man can fail many times, but he isn’t a failure until he begins to blame somebody else.

John Burroughs
 

I believe that everything happens for a reason.
People change so that you can learn to let go,
things go wrong so that you appreciate them when they’re right,
you believe lies so you eventually learn to trust no one but yourself,
and sometimes good things fall apart so better things can fall together.

Marilyn Monroe
 

“Develop an attitude of gratitude,
and give thanks for everything that happens to you,
knowing that every step forward is a step toward achieving something bigger
and better than your current situation.”

Brian Tracy
 

Hard work without talent is a shame,
but talent without hard work is a tragedy.

Robert Half
 

When the archer misses the mark,
he turns and looks for the fault within himself.
Failure to hit the bull’s eye is never the fault of the target.
To improve your aim — improve yourself.

Gilbert Arland
 

I can’t change the direction of the wind,
but I can adjust my sails to always reach my destination.

Jimmy Dean
 

A man sooner or later discovers that he is the master-gardener of his soul, the director of his life.

James Allen
 

Believe that life is worth living and your belief will help create the fact.

William James
 

“The only way to do great work is to love what you do.”

Steve Jobs
 

“The future belongs to those who believe in the beauty of their dreams.”

Eleanor Roosevelt
 

“The only limit to our realization of tomorrow will be our doubts of today.”

Franklin D. Roosevelt
 

“Your time is limited, don’t waste it living someone else’s life.”

Steve Jobs
 

“The only thing standing between you and your goal is the story you keep telling yourself as to why you can’t achieve it.”

Jordan Belfort
 

“The best way to predict the future is to create it.”

Peter Drucker
 

“Believe you can and you’re halfway there.”

Theodore Roosevelt
 

“The only person you are destined to become is the person you decide to be.”

Ralph Waldo Emerson
 

“Success is not how high you have climbed, but how you make a positive difference to the world.”

Roy T. Bennett
 

“The only way to achieve the impossible is to believe it is possible.”

Lewis Carroll
 
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GK

New Year Resolution: 5 Best New Year Resolutions Ideas for 2024

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New Year resolutions are goals that you set; to achieve throughout the year. These goals can be anything that you want to improve on. It is a good idea to start thinking of your new year’s resolutions before New Year’s Eve because starting on New Year’s Day; you should be taking up your action plan more seriously.

On average, 40% percent of the population which makes new years resolutions tends to forget about it within a few weeks into the New Year. The major issue with people not following through on their goals is poor planning it is followed by. In order to keep to your goals, and achieve them; you should plan them accordingly.

When you think of the things you want to achieve, you should ask yourself if it is something you really want and if it is possible. Always remember to write your goals down because it is quite easy for you to forget them. You can write these goals throughout the year so that you can add them to your resolutions list for the next year.

Many resolutions fail because people do not take much interest in their tasks. Many people are bombarded with the holiday spirit and joy; they occasionally do not give their resolutions much thought. In order to achieve your goals, you should write your goals down and look at them every single day.

The most popular and common new year’s resolution is weight loss. Millions of people have it at the top of their list. The second most common goal to top the list is; reducing credit card debt. So here we are sharing some of the best resolutions to start and welcome 2024.

List of My New Year Resolutions for 2024:

Family

1. Spend Time with Family:

It is important to spend time with family and friends, especially when there are so many distractions in the world. Spending time with family is a great way to reduce stress and build stronger relationships.

The benefits of spending time with family members include:

  • A sense of belonging
  • A sense of identity
  • A sense of purpose
  • Feelings of self-worth and security

There are many ways to spend time with family. One such way is to take a break from electronics and spend time with your family. You can also use this time to play games, do chores, or even have a conversation with them.

New Year Resolution

2. Learn Something New:

There is a lot of material available on the internet that can help you learn something new. You can find resources for any topic, and they are more accessible than ever before.

There are many ways to learn something new. One way is to read books. You can find books about any topic, from fiction to non-fiction, from cooking to computer programming.

Another way is to take a class at your local college or university or online through an online course. You may also be able to take free classes offered by your local library or community center.

2024 New Year Resolution

3. Help Others:

You can help someone financially if God blessed you with wealth. Helping others is nowadays very easy with the help of online. You can help someone with your knowledge, if if you are a teacher then teach someone, if you know something important share it with others.

There is a saying that goes “give a man a fish, and you feed him for a day; teach him how to fish, and you feed him for a lifetime.” This quote emphasizes the importance of teaching people how to do things on their own so they can be self-sufficient.

The best way to help others is to be there for them and provide support. You can also help others by volunteering your time in your community. There are many ways to volunteer such as donating food or clothes, visiting the elderly at nursing homes, or helping out at schools.

New Year Resolution for Students

4. Get Organized:

It can be overwhelming to try and figure out how to organize your life. You may feel like you are constantly juggling, trying to figure out what is more important.

The first step is to decide what type of organizational system will work best for you. There are many different ways to organize your life, but it’s important to find one that suits you and your lifestyle.

Organizing your life can be difficult, but it doesn’t have to be impossible. There are many different ways that you can go about doing this, and the best thing that you can do is find something that works for you.

There are many articles and videos on YouTube on how to get started with organizing your life in a way that works for you and makes everything easier.

2024 Resolution

5. Enjoy Life More:

Enjoy life is a common phrase that people use in their everyday lives. It can be used to describe the feeling of joy, happiness, and satisfaction. It is often used as a reminder to live in the moment and enjoy what you have rather than focusing on what you don’t have.

There are many ways to enjoy your life. One way is to make a list of things you want to do and then cross them off as you do them. Another way is to find out what other people are doing and try it for yourself. The phrase has also been used to promote the idea of living life with no regrets.

How to Keep New Year Resolution

How to Keep Your New Year Resolution?

1. List Your Goals:

Before you make the final copy,goals-resolutions start by jotting down anything that comes to your mind. If you do this, you will see everything you want to get done, and you can pick the ones that are important to you. You shouldn’t be doing something you don’t like; it will cause you to lose interest in a few weeks.

Your goals do not have to be from you alone, they can be something another individual recommended to you. Goals can be imposed by you or by someone else; it really does not make a major difference. The deciding factor is; choosing whether to it up. In the end, pick out the ones you want to get done and write them down on a piece of paper.

2. Method of Action:

Now, you need to think of ways to achieve your goals. In order to be able to do this accurately, try to keep your goals measurable. It will be much easier if you could be able to measure your progress with a number. Your method of action is the actual plan you will undertake to achieve your goal.

If for example, you are planning on losing weight, your method of action can be an exercise schedule to reflect your training. If you want to change something about the way you do something, you can write how you want to do it.

3. Let it be Known:

You should let people know that you have New Year’s resolutions; this way they can help you achieve them as well. When they feel you are losing out on your goals, they can motivate you. If you keep it a secret, the chances of staying motivated are not high.

If you let others know about your achievements, you will feel good inside and you are more likely to stay motivated to show them what you can do. It is important to keep a detailed progress report; you can write one once or twice a week. At the end of the year, you can see how you changed your habit about something.

4. Never Quit:

There is a reason why you make your resolutions at the beginning of the year, and it is because it is a one-year-long commitment. Don’t expect to achieve your goals by the end of the first six weeks, think of it as a one-year schedule.

You should follow your method of action on a daily basis for one month, and you will see your habits changing already. Just like in anyone’s life, you will have obstacles to jump over, so be flexible with your tasks. Don’t let one problem hold you down, you should get back up and follow through till the end.

5. Final Note:

A new year’s resolution is made at the beginning of the year so that it can be a new start for the year. There is no rule that suggests you achieve your goal in the first two months or six months. You take all the time you need, as it all depends on the individual. As long as you have an action plan to follow, you will be set for the tasks!

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